- Established in 1998, we now employ over 3,000 people in 7 locations across the United Kingdom.
- They have over 42 million conversations a year using Email, Phone and Internet channels.
- Our EpiCentre platform manages over 43 million customer records and processes over 115,000 updates every day.
- We generate over £1bn worth of customer relationships on behalf of clients in the financial, media, telecoms automotive, retail, leisure and travel sectors
- We are the fastest growing contact centre business in our sector increasing turnover by an average of 40% each year for the past 3 years with revenues of £55m
- We survey our clients regularly and have a Net Promoter Score™ of 41
