Sales

Telesales - As one of the UK’s most successful telesales organisations our experience covers every sector. . We use CTI and predictive dialler technology improving efficiency by over 20%. We follow industry guidelines and we are compliant with rules laid down by the DMA and we follow the quality standards determined by the FSA.

Telemarketing - the telephone is a good medium for telling customers about your product or service, as messages can be quickly adapted if they're not getting a response, the pitch to each customer being subtly tailored to meet their interest. When combined with other channels, such as video-mail or e-mail, the telephone becomes even more powerful.

Lead Generation - All businesses are looking for new leads but want their inhouse sales teams to be focused on their best prospects. Our understanding of high volume telemarketing programmes allows us to contact and qualify large numbers of prospects quickly. Our EpiCentre technology platform allows us to target consumers with right message at the right time through the right channel, maximising efficiency and reducing costs.

Appointment Setting - many sales people are good in face to face meetings but not so hot at generating new leads over the phone. We employ very high calibre agents in our B2B teams capable of getting past gatekeepers and engaging with senior decision makers. Consequently we can pass more qualified leads to the in-house sales team leaving them free to do what they do best – closing deals.