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TLC completes pioneering research study into customer perceptions of call centres

10 May 2007

TLC has completed its groundbreaking study into consumers’ attitudes towards call centres; both in the UK and abroad with some revealing results.

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New UK customer satisfaction research undertaken by TLC reveals our perfect holiday.

16 June 2007

TLC has carried out a major research study into the travel industry, in order to reveal the nation’s perfect holiday and the booking habits and preferences of UK consumers in 2007.

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