Reena Prashar, TLC’s Director of People, comments in Customer Experience Magazine
Reena Prashar, Director of People at The Listening Company, talks about how to ‘make employees happy so they can spread the good mood to customers’ in the latest issue of Customer Experience Magazine.
“We realise that the more positively engaged an employee is, the more likely they are to positively engage a customer. Our Advisers are the heartbeat of our organisation.”
Click here to read the full comment piece.
