LATEST BLOG: Teamwork – a value worth investing in

When it comes to building a successful business, there’s no magic formula. What works for one company doesn’t necessarily work for another. But there are some common denominators.  If there’s one thing I’ve learned during the past decade, it’s that a company’s culture is created by its employees and enriched by the values that they all share. Ethics and respect are personal attributes but they can just as easily apply to any business that is heavily dependent on people. At The Listening Company, our approach to customer relationship management is based on seven core values – the central one being teamwork.  

Collaboration and communication aids our desire to deliver on time and with the least possible disruption. Moreover, sharing ideas and accumulated knowledge also makes everyone’s task that bit easier and more pleasurable.  The way we performed during Cowes Week earlier this month showcased our ability to work as a team when under pressure. As such, we exceeded last year’s achievements and were crowned winners of the Sunsail 37 Class as well as becoming the first Sunsail team to win the overall Black Group title.   

We had a total of eight people on the boat, some of whom had never sailed before and were completely outside their comfort zone. During such a scenario, it’s imperative that everyone works together and pulls in the same direction – quite literally in this case.  Seeing this demonstration of teamwork in practice reinforced what I’ve known for some time; that the way in which we work together is one of our greatest attributes as an organisation.  Those with the will to succeed are always likely to be first past the post but we’re only as good as the people we work with. Teamwork is a key component of any successful business. We mustn’t lose sight of that fact.

by Neville Upton, Aug 24 2010, 05:29 PM