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BLOG: Clouded Judgement – Customers and brands caught in a communicative quandary

28 April 10

With the volcanic ash crisis continuing to cause chaos for airlines, travel companies have been bending over backwards to deal with the backlog of passengers stranded in destinations all over ...

BLOG: Mind the age gap

22 April 10

The growing influence of the internet has led to a sea change in consumer spending habits in recent years. At least that’s the theory. What with comparison websites all the ...